LegalShield
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of help they give you
- Fraud
- This issue has been going on for over a year
- Never recommended
Preferred solution: Full refund
Theft and fraud
- All of the above liers thiefs
Preferred solution: Justice
User's recommendation: Do not use legalshield there attorneys are incompetent and drunk and they once a member your card will continue to be charged until you are forced to cancel your credit card it will not stop if you only cancel the service you have to cancel your card they are thieves and should be treated as such
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerServices not covered
- No idea
- Being given a hard time about cancelling
Preferred solution: Let the company propose a solution
User's recommendation: Be aware of what is, AND WHAT IS NOT COVERED...
Want to cancel my membership
User's recommendation: Check it out very good before getting
Start as associate/business?
Have asked to be called by an attorney it's been three months and no phone call back
- Excellent service and they speak spanish
- I want everyone to know this was in albuquerque new mexico
Preferred solution: An attorney to call me back ASAP would be awesome
User's recommendation: Sometimes you have to keep calling them to get anything taken care of I am a customer
Delayed refund
- Complication of cancelling
- Takes advantage of people
- Disappointment at minimal support
Preferred solution: Full refund
User's recommendation: The law firms they use are pathetic the services are poor and they will steal your money and not return once you cancel
Disappointed In The Services
My Name is Chris Nelson (Account Number (101********). I recently filed a request to have a traffic ticket reduced to a non moving violation or what ever it takes to keep off of my sons record.
The court date was posted as 02/01/2021. After talking to the attorney, Joseph David Andress, it was determined that I could not handle the matter because my son age. My son was able to have a conversation with him about trying to keep the ticket off of his record. My son received a letter in the mail asking him to contact the attorney office.
He tried several times and left messages The secretary called and left my son a message stating that they had what they needed. My son then called and gave my wife permission to speak with them on his behalf because he was working 12 hour night shift. The next communication that we had my the firm was a phone call to my wife on Thursday 1/28 stating that he was not going to be able to make the trial date. We were told that we had two options.
Either plead guilty and ask for a reduction by doing defensive driving or ask to have the trial date pushed back and if we were able to he asked that we let him know and he would contact the Legal Shield office and try and have another attorney assigned.
I have two issues here. First is why wait until we have 1 business day before the court date to let us know that he was not going to make the court date. This should not be acceptable. I have used you guys in the past and we never went to court to begin with.
We asked for a reduction, we were not trying to plead not guilty just have the ticket reduced and off of the record.
Secondly, Exactly what am I paying for? I have been a Customer / Member for over 10 years and would really like to know what I am paying for.
Feel free to call me to discuss if you feel the need.
Chris Nelson
(337)526-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo help or little help
I also wasn't able to ask legal questions. It felt like I was talking to law enforcement instead of a lawyer. I never was able to ask is it legal to continue to wiretap after you talk to law enforcement and another lawyer.I am still having issues and was followed and...
I had explained to the female lawyer that I could not go to the doctor I would be stopped. ( Have rides cancelled)
I called to see what was going on? I had no previous records and had not been arrested yet. (The way everyone was acting I thought I was going to be arrested.) I also explained I did not get the proper medical care at the hospital.
( I told her why I went to doctor) I also explained I have been harrassesed by police/surveillance team. I had pictures of there vehicles and I have there phone numbers. I sent those to my lawyer by email. I also took pictures of medical paper I had from the hospital.)Instead of getting the proper advice from the female lawyer, I found out my legal shield service was cancelled.
I called legal shield and they would not tell me why my service was cancelled.
I received a letter saying I called to cancel my service. I would not call to cancel my service if I need help.
- Poor service in albuquerque new mexico
- I want everyone to know this was in albuquerque new mexico
Preferred solution: Let the company propose a solution
User's recommendation: I would if they were reliable
Lost $1875 without notification
User's recommendation: Do not use this company. Pay more and get a better lawyer.
DMV company needs to be replaced
User's recommendation: Do not use this company in the DMV area. North Carolina was better.
Cancel legal shield and get a refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hunters Creek, FloridaHad enough paying for an expected service and receiving NO benefits.
Joined Legal Shield several years ago when trusted friend highly recommended Legal Shield. On the few occasions when we needed to use service, it was if we were dealing with a law student, rather than an experienced lawyer.
Those occasions brought us no useful information. Just wasted calls after paying for years for what we thought may have had some benefit. Didn't happen.
The final straw came when we had an event that left us out thousands of dollars. Before contacting a real law firm, we decided to give Legal Shield a try at resolution.
The only thing they did was advise us that the only thing we were entitled to was for them to, "Write a letter." Which they did. However, it was not correct with regard to the facts of the case. It didn't even receive a reply from the firm.
At this point we ask what was the next step to engage with the firm. Legal Shield advised that their writing a letter was all that we were entitled to and further action would have to go to another office of Legal Shield at additional costs.
That other office was to contact us, rather than us reaching out to them. After several weeks, we have still not heard from the other office to determine their approach or what the costs would entail.
Result: We terminated our membership after a few thousand dollars in Legal Shield fees that yielded no benefits at all for us.
DO NOT join.
- Expectation of available benefits
- Disappointment at minimal support
Preferred solution: Let the company propose a solution
User's recommendation: Don't join. If member, get out and save money for real help when needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rochester, New YorkCan Take Your Money And Not Provide Service
Preferred solution: Full refund
User's recommendation: Avoid and seek out legal aid
They refuse to cancel my Subscription
The attorneys are horrible. One of them took months to get back to me and didnt even do what I needed because she didnt listen to what I needed.
Rude attorney #1. In the end she did nothing but gather things I already had and called it a day. I tried to cancel after that and they refused to cancel without a thousand questions practically begging and trying to make it right. 2nd experience, I needed an attorney for a real estate matter in another state.
NEVER EVEN HEARD BACK From them with an attoney to help with my situation. So I called to cancel AGAIN high pressure fifty questions about why I wanted to cancel. Said they would look into the matter. The operator said in the meantime she would send me papers for a will so at least I could get that done before canceling my subscription.
I NEVER GOT THAT EITHER!!! However, they did send me a letter saying they didnt have any attorneys in their network for my real estate needs. I want to cancel but they refuse to cancel my subscription.
I have been trying for 6 months. They will keep you on the phone for a half hour making promises to fix the matter and then they never do!
- Will not allow me to cancel
- Poor customer service when there was a problem they created
- Try to make the problem yours fauly
Preferred solution: Full refund
User's recommendation: DONT SIGN UP FOR THIS SERVICE
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what's your phone number again there not showing all of it