LegalShield
Reviews and Complaints
100% scam. Intentionally defrauded me out of hundreds of dollars, wouldn't provide service or let me cancel. Willfully elusive and deceptive.
100% scam! They outright defrauded me out of hundreds of dollars. I paid hundreds of dollars to get a runaround and never receive any help at all, then when I allowed my membership to lapse, they proactively called me and defrauded me out of my new CC# information to secretly start charging me hundreds more, on the sly, without ever giving me any help or even letting me know they had started charging me again.
They called me to tell me my credit card was no good anymore (it had expired) and I told them yes, I had intentionally not given them my new billing information because I felt they had scammed me, I had never managed to get any legal help out of them and felt I had been ripped off. They asked about my legal problem, and told me if I gave them my new billing info they could "try" to reinstate my account without my having to reapply and start over from scratch, and if so they would then definitely help me with my legal issues. They made it clear that this was in no way definitely and that they'd get back to me.
I then never heard anything from them again, they never contacted me again in any way, and I just forgot about them.
About a year and a half later, I was going through my (long & complicated) financial records and noticed a small entry I had missed: they had used the new CC information I had given them to start billing me monthly again almost immediately. They never told me they'd turned my account back on and they certainly never gave me the legal help they had at that point TWICE promised I would get for my money.
When I discovered this and called them to complain and demand a refund for the close to $400 they had charged me without ever telling me I was a member again or providing the service they had promised, they said they would cancel my subscription, and when I demanded a refund for the money they had charged me since they tricked me into giving them my new CC#, they told me they would have to forward me to someone who could help me with that, and put me on hold. They then forwarded me to a generic recorded message, which gave no useful information and then hung up on me.
That was just a few months ago. I just now discovered they are STILL charging me, after I told them in no uncertain terms to cancel and refund my money.
I am reporting them for fraud to my bank, the Better Business Bureau, the Federal Trade Commission, and the CA State Bar Association.
They did everything they could to prevent me from exercising my right to cancel, tricked me into giving them billing information after I told them I didn't want the service, refused to notify me that they had reactivated my "membership" and resumed billing me, absolutely never provided anything but a runaround, and not 1 second of help or service, ever.
Stay far away!
- Being given a hard time about cancelling
- Getting ripped off
- Being secretly charged without being told i would be
Preferred solution: Full refund
Utter Waste of $39/Month
My home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSaved me about $30,000 on my home loan
The BEST service I've ever had, saved me $$$$$ of dollars
Let me ask you this, can you afford an attorney at $300 an hour to consult with you about any matter that's worth less than $5000? Say it's a dispute on a bill, a defective product, maybe a problem with your vehicle warranty or a dispute with your deposit with a landlord?
Would you normally hire an attorney for these situations and many others? For $300 a year, this is a NO BRAINER. It's interesting to see all the comments on here and how narrow minded these people are. ANY law firm will charge you $300-$800 an hour for a consultation, letter on your behalf or even reviewing documentation.
I've called the law firm over 10 TIMES on one legal matter concerning landlord tenant, tell me ANY law firm in the country that an attorney would talk to you that many times without charging you 1 single hour??? I've used them for situations with utility bills, insurance claims, family law, issues with a defective cell phone, vehicle warranty at a car dealership, etc. I can't tell you countless times they've saved me thousands of dollars.
All together I've recovered and saved about $20,000 from many legal situations that I normally couldn't afford an attorney. Please think twice before you let these narrow minded reviews cloud your judgement on changing your life with this incredible service...
- Integrity
- Professionalism
- Expertise
FRAUDULANT
- Fraud
- Being lied to and given a time-wasting runaround
- And i will never recommended
Preferred solution: Full refund
Horrible Experience
Horrible company - stay away and just get an attorney on your own
They tell you over the phone that you get consultation included in your monthly fee and that is a lie. It is up to the attorney discretion to charge you on top of that and they never tell you this over the phone.
So essentially an attorney is NOT going to do anything without getting paid in full so your little monthly fee is worthless. You are still going to pay a lot and think about it the entire thing is a scam. Their contract protects them and no one reads this in detail so all of us stooges like myself find out later.
Stay away! They will pay for this some day for lying to us.
- Sevice and coverage
- Poor customer service when there was a problem they created
- Service
Preferred solution: Full refund
Unpaid wage form from department of labor
LEGALSHIELD IS A TOTAL RIP OFF!!!!
I signed up for their service and paid for 1 year in full. The service was not good, and I felt like this was a complete and total waste of time and money as the lawyers were no helpful and only wanted additional money to actually do anything.
Why pay more money when the service sucks to begin with. Right. So I find out last week that this horrible company has been charging me without my knowledge for their *** service for the last year. I had no knowledge of this nor did I utilize the service, and upon finding out about the charge requested a refund.
They say that the customer is supposed to know that they will be charged year after year for their horrible service. I have never dealt with a worse company. No wonder lawyers have a horrible reputation. Legal shield refuses to refund me for the bogus charge.
Im sure $200 is nothing to these bottom feeders, but it is a lot of money to me, and I would appreciate a full refund from these horrible scammers!
NEVER USE LEGALSHIELD!!!! TOTAL SCAM!!
- Service
- Poor customer service when there was a problem they created
Preferred solution: Full refund
SCAM Don't sign up
Preferred solution: Let the company propose a solution
Need to sue them
Needing a lawyer
Stay away..horrible
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The individual leaving the "positive" rebuttal is s paid individual from "Legal Shield". They are paid to lie, and to make a fraudulent business appear to be legit.
Fact of the matter is, who's better in position to RIP YOU OFF than a lawyer!!?? They are fraudulent, and are going down. They just don't know it yet.
But time will be revealing. Like my father used to say....." hide and watch".
Why in the world would you give them an updated CC when you no longer wished to use their services? You’re either very naive or very stupid.
How do you not know a company is charging you monthly on your bank account? The only one who is illiterate is yourself for not being smart with your financials. Please seek the advise of a financial planner to learn how to manage your finances or use Google Sheets to track your expenses.
Thanks for your "help", person who for some sick reason anonymously insults strangers over the internet. I hope you feel better for having posted that.