Contact LegalShield Customer Service
LegalShield Phone Numbers and Emails
Toll-Free Number:
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(800) 654-7757Member Service Team
Customer Service:
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(855) 649-9922Becoming a Member
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(800) 972-9272Broker or Insurance Agent
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(800) 440-8857Canada
LegalShield Emails:
LegalShield Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call LegalShield is (800) 654-7757. 39% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as LegalShield may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call LegalShield is (800) 654-7757. 39% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as LegalShield may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call LegalShield mainly because of request for information, activation/ cancellation and account.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact LegalShield is MEMBERSERVICES@LEGALSHIELD.COM. 78% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
LegalShield Website:
LegalShield Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 7:00AM-7:00PM (CST)
Fax:
How Good is LegalShield's Customer Service?
Summary of LegalShield Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LegalShield?
Request for Information Question:
- “Speak with a lawyer”
- “Need legal help with my house.”
- “Need help”
Activation/ Cancellation Question:
- “I would like to cancel membership due to financial hardship .Please send cancellation documents by email. Thank you”
- “Canceling membership”
- “Cancel membership”
Account Question:
- “To report a member of staff”
- “Contact lawform/ can't sign in”
- “To start up memberships”
Payments and Charges Question:
- “Payment”
- “I am paid member for years now ! I need assistance !”
- “Fraud on my Legal shield account”
Staff Question:
- “Worst service”
- “Stop service”
- “Customer service”
Product/ Service Question:
- “Police towed my car. I have paperwork saying I was innocent no arrest in my record, case closed, I believe I can get my car back from tow company without paying because it wasn't my fault why they towed my car”
- “I am block from accessing LegalShield. I need help unblocking it.”
- “Insurance claim on condominium not being addressed”
Refund Question:
- “REFUND”
- “Refund my payment”
- “Not refunded my money”
Cards Question:
- “To stop them from taken money off my card”
- “Waiting for a members card with m number pn itumber”
- “Change card on file”
Return/ Replace Question:
- “Change billing information”
- “Change charge number”
- “Change Address”
Website/ Application Question:
- “Problems logging into website”
- “Need to complete a Trust Fund application”
- “Website issues”
Employment Question:
- “Need WA State employment law attorney referral for workplace matter.”
Other Question:
- “I want to rewrite my will”
- “To see if Iam current”
- “Need a phone number of a legal office in Mesa”
Compare LegalShield Customer Service To
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