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I spent a lot of time talking to the guy who signed me up about the lack of assistance and the lack of caring at the firm I was placed with. They only had two offices for my state and they could give me no alternatives than the one I had.

Finally, I decided at least I would get wills done for us before I canceled. I got wills but they were not written like I asked. I decided to get out of the whole mess of prepaid legal service. There is a big difference in what the people who sign you up tell you are entitled to and what the attorney offices they assign to thinks you should be getting.

Actually, the attorneys think you pay monthly premiums just to have their phone numbers.

Reason of review: Not as described/ advertised.

Monetary Loss: $300.

Preferred solution: The company can't fulfill the promises because the firms they contract with don't deliver. The firms are poor quality it seems. .

Location: Mount Airy, North Carolina

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Read my comments. I have a similar problem with them, except I got into a real estate matter and now I might have to sell my home because of the incompetence of Legal Shield.

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