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New Reviewer

Bad membership experience

LegalShield - Bad membership experience
Original review updated by user Feb 12, 2022
After being a member for 8 years, the suddenly received a "LegalShield" letter from the provider services saying my membership was canceled without notice. I contact eh corporate multiple times and ask why the respondents said they can cancel the membership anytime if...
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2 comments
#2160129

I'm not a member but heard about legal shield. After reading this review, I won't be signing up

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ID
#3251630 Review #3251630 is a subjective opinion of poster.
Pros
  • Expectation of available benefits
Cons
  • Escape the responserbility
  • Not deliver the service when needed
Loss
$800000
Preferred solution
reinstate my membership and an apology

Poor service

This is in relation to the North Carolina office. Talking to them was unpleasant and a complete waste of time. The first attorney I talked to began yelling at me because I was trying to get him to let me explain my issue. He treated me like I was poor trash. I...
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ID
#3826822 Review #3826822 is a subjective opinion of poster.
Location
Pompano Beach, Florida

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Verified Reviewer
New Reviewer

Do not join.

Update by user Aug 09, 2022

After many phone calls and emails Legal Shield finally cancelled my membership and refunded $29, the price of one month. I called my bank and had them put a stop on all future payments for Legal Sheild.A representative from Merritt Webb gave me a call and said that...

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ID
#3746774 Review #3746774 is a subjective opinion of poster.
Pros
  • It is all online
Cons
  • Poor customer service
  • Its all online but they wont respond
  • It takes days to respond if they do respond
Loss
$150
Preferred solution
Full refund

Trying to cancel my membership

I have been trying to cancel my membership since March 20, 1022. I have called 800-654-**** membership, they say go to web site support@***.com, website says call 800-654-****. Please cancel this now. This must be a fraudulent company and do not recommend it. First...
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ID
#3710807 Review #3710807 is a subjective opinion of poster.
Location
Orlando, Florida

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New Reviewer

Unresponsive Scam

Update by user Jul 18, 2022

Legalshield absolutely refuses to take responsibility for taking my money. They will comment with the same copy-paste message wherever I seek help. The BBB did absolutely nothing.Legalshield stole my money and refused to provide legal assistance when I asked.

Original review posted by user Jun 17, 2022
I had been...
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ID
#3681098 Review #3681098 is a subjective opinion of poster.
Cons
  • Nobody answers when you submit a form
  • This issue has been going on for over a year
  • Legal shield is a scam company and they take advantage of people
Loss
$1289
Preferred solution
Full refund
New Reviewer

Nobody picks the phone it's been 2 month me trying to speak with someone

Nobody picks the phone my problem is stressing me out whats going on lord my car have to many recalls and Nissan dosent comply
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ID
#3680948 Review #3680948 is a subjective opinion of poster.
Location
Orlando, Florida
Pros
  • No idea
Cons
  • Legal shield is a scam company and they take advantage of people
  • Nobody picks the phone

I can’t cancel my membership!!!!

I Disappointed because they didnt help me!! then I want in my cancel but they didnt want me to cancer and charge me for entire year and still cannot resolve I dispute horrible company scammers!!!!
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ID
#3303571 Review #3303571 is a subjective opinion of poster.
Location
Marietta, Georgia

Save your money!

I was injured on my job it was a clear injury and I had to go through surgery for over 2 months I have had no medical care. I don't receive return calls from them lawyers. Save your money, they suck!

User's recommendation: Run!

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ID
#3231000 Review #3231000 is a subjective opinion of poster.
Location
Hollywood, Florida

Information

I got the information that I requested. I received suggestions. Very professional. I didn't have any issues with getting a timely response . Thanks
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ID
#3210607 Review #3210607 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

I need a lawyer

My civil rights were violated by Sam's security and DHS staff that works at Fairfield inn Hotel ,they said it was because I cursed at the Spanish housekeepers , which they violated my freedom of speech and they retaliated for them by getting a Spanish worker to break off my lock off my door
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ID
#3180222 Review #3180222 is a subjective opinion of poster.
Location
Baltimore, Maryland
Preferred solution
To get a lawyer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unsatisfied customer!

Did not follow through with services...Alot of run AROUNDS!..Was not contacted right away as promised by Legal Shield reps

User's recommendation: Hire your own Attorney directly!

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ID
#3099575 Review #3099575 is a subjective opinion of poster.
Location
Fort Worth, Texas
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Services not as advertised

Only for credibility purposes, I am a Professional (i.e. Notable Physician). Read the email thread below between myself and the leadership of LegalShield, it speaks for itself. My first Consultation with LegalShield was accidentally screwed up by them; I had to...
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ID
#3079565 Review #3079565 is a subjective opinion of poster.
Location
Roseville, California

Because i was sent this

Legal Shield is awesome, unfortunately i haven't actually made any sales yet and I don't have the money to stay a member at the moment but im not going to quit ill just keep working leads and hopefully i will be able to get my membership back to active status

User's recommendation: definitely one of the best programs out there something everyone could use and most people need.

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ID
#3041380 Review #3041380 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania

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Supporter
Junior Reviewer

A second goround

I was a member of LegalShield five years past but as old age advances I forget things. After inquiring by phone about this service it seemed a little too familiar. Research came next and coming across this website brought back some nasty memories of LS attorneys and...
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ID
#3023060 Review #3023060 is a subjective opinion of poster.
Pros
  • Affordable monthiy rates
  • Sometimes helpful with legal issues
  • Respond quickly
Cons
  • Poor customer service when there was a problem they created
  • Rude attorneys
  • Are all cons
New Reviewer

Mixed results- mostly a waste of money

We've had this "protection" for about 15 years. Today I found out, we've accrued a whopping 295 hours of trial time! And 4.5 hours of pre-trial time (with lots of exclusions). How did I find that out, after all these years. I need representation. The lawyer I've been...
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ID
#2944775 Review #2944775 is a subjective opinion of poster.
Pros
  • Sometimes helpful with legal issues
Cons
  • Usually not helpful
  • And will leave you twisting in the wind
Loss
$500
Preferred solution
Deliver product or service ordered
New Reviewer

Unauthorized Charge

Attached please find a copy of the email I sent to Legalshield on September 14, 2021. In looking at our bank account, we found a debit on September 8, 2021 for $24.95. While contacting Legal Shield, we were told a person named Eugene Dolash subscribed for LegalShield...
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1 comment
#2064791

WANT TO KNOW HOW SOMEONE CAN PUT DOWN BANKING INFORMATION THAT DOES NOT BELONG TO THEM AND THAT ACCOUNT IS CHARGED A LEGAL SHIELD FEE.

ID
#2883516 Review #2883516 is a subjective opinion of poster.
Service
Legalshield Legal Service
Pros
  • Integrity
Cons
  • Getting defrauded
Loss
$25
Preferred solution
WHAT POLICY IS IN PLACE TO VERIFY THE NEW CUSTOMERS ARE ACTUALLY OWNERS OF THE ACCOUNT TO BE CHARGED THE FEE. WE ARE REQUESTING A FULL REFUND OF ALL MONIES PAID IN AND A DISASSOCIATION FROM LEGAL SHIELD.

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