204 LegalShield Reviews | legalshield.com @ PissedConsumer

Janett J Kzn

They are not calling back

Nov 13, 2023

A friend was recommended by me they do not call her back She asked change from English to spanish her account and it did not was done . She is unable to change in the web or app .

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Loss:

$300

Pros:

No pros at this time

Cons:

Its not work right now

Preferred solution: Better service as it was before

User's recommendation: This work very well now is a caos .

Robert W Dda

Not sure whom to direct this to Facebook account disabled

Sep 17, 2023

5.0

My Facebook account has been disabled after 180 day suspension in which that I submitted a disagreement by email countless times within the 180 days with no response and they automatically disabled my account and again I received no response trying to contact their customer support. I've tried to email legal shield services at memberservices@***.com. my email came back as failure to deliver. I had screenshots attached to the email that I wanted to send for review as well as advice as to what actions could be taken to rectify this circumstance that has gone on for over 6 months. I am in Florida and tried to use the email provided on my card. Membership number 101********. I've been with LegalShield for at least 17 plus years. I prefer contact by email because I do not answer the phone numbers of calls received that I do not recognize thank you

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Preferred solution: Advice and or help to address the issue asap

Teresa C Zta

Teresa C Zta |

Denver, Colorado

Dissatisfied customer, requesting refund

Sep 20, 2023

1.0

Would never recommend them!!! Not going to give you more details because Ive gone over this a thousand times. Take it or leave it!!!

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User's recommendation: Don’t waste your time

Kristy j Vod

Keep changing me

Oct 23, 2023

1.0

Keep charging every month even when I have not use the account, and they use the customer service account and not your basically a scam don't recommend

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Loss:

$120

Preferred solution: Full refund

User's recommendation: Don't recommend

Anonymous

Guest-4993742

New York, New York

Need legal services ASAP please help

Aug 23, 2023

2.9

Called the 24hr atty line, wasn't much help at all UNLESS YOU'RE BEING arrested or detained. So unless your'e being arrested or detained there;s no use for the 24 hr line.

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User's recommendation: Dont put too much trust in them

Anonymous

Guest-4973239

Dallas, Texas

Need legal services ASAP please help

Aug 19, 2023

3.0

I was at a bar ( birthday party I was invited to) the birthday party group had a credit card that did not go through. The security at the site was holding me there as part of the paying / responsible party against my will. Called legal shield. Said only if police were arresting me would they give help.

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Alesandra Wcq

Alesandra Wcq |

Terre Haute, Indiana

No contact

Jul 15, 2023

3.0

Have been unable to reach anybody in customer service. Ive been paying my premiums on automatic debit for approximately 20 years. All of a sudden we automatic debits have stopped. Cant find out why theyre stopped. Whats the status of my account is how to resume the automatic debits hopefully this will get me contact somebody call me or email me please.

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Alesandra Wcq

Alesandra Wcq |

Terre Haute, Indiana

I can’t review I got no response. I told you what my problem was and I heard nothing. I’ve been a client or customer.

Jul 13, 2023

Ive been a LegalShield member for over 20 years youve been debit in my account faithfully for 20 years that stopped last month. I got no debit. Im just trying to find out what happened and get it reconciled so that I remain a client of legal shield. Please call me or send me information saying that you have reinstated the automatic debit on my account and that I am reinstated in good Faith

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User's recommendation: At this point, I would say zero until I hear something from you

Anonymous

Guest-4815655

Deptford, New Jersey

Insurance claim on condominium not being addressed

Jul 17, 2023

Connor Connor J. Braniff CMCA AMS PCAM Owner/ Property Manager Braniff Property Management, LLC No Repairs have been completed. Connor states under review by master policy. Asking for paper trail to cover claim.

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Anonymous

Guest-4575966

Doylestown, Pennsylvania

I'm trying to register for a class and my username is too long

May 08, 2023

I can say that Legal shield is the best. They answered my question within a few minutes of the call. So I was able to successfully register for the class. Their customer service skills are a A+ to me. I look forward to learning everything that I need to know to become successful in this company. Thanks Legal shield, you're awesome!!!

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User's recommendation: Always use your service because you benefit from it so much.

Anonymous

Guest-4341043

Nixon, Nevada

Dissatisfied Customer.....

Feb 02, 2023

1.6

First off, I went against my gut feeling and purchased their membership. The offer for a "free" will was a big draw. The attorney's for the main firm and the one I ended up PAYING, really pushed for a "Living Trust" which I ended up paying almost $2,000 for, based on their recommendations. But, I told them my circumstances and I didn't require a lot. I just wanted a basic will to cover my house when I pass. When I complained, I was told I was given options and I made the selection but my selection was based on their opinions by both attorney's Yet, in their presentations, they really push FREE will...Not a happy camper. I cancelled my membership.

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User's recommendation: Do not purchase.

1 comment

Guest-2335229

May 06, 2023

Thanks and yup LegalSheild follows the old saying if it looks to go to be true it probably is.

Helpful

Sindia Lhe

Springfield, Missouri

Tell ya what a good job y’all are doing.

Mar 14, 2023

5.0

Updated billing info . Changed card numbers . Customer service rep was pleasant and spoke in such a way that I could understand.

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Anonymous

Guest-4404425

Dallas, Texas

Need need help finding a lawyer to sue police department legal help

Mar 01, 2023

1.0

I left a party drunk to drunk to drive so I pulled over at a store and called my nephew to pick me up while waiting the police arrived asked me where my keys were at and I told them on the passenger seat the cop then gave me a direct order to put my keys in the in twice so I tried to but was to drunk to do it then another cop showed up and then the first cop tells the other that I just tried to put the keys in and then he arrested me for trying to do what he ordered me to do

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1 comment

Guest-2411560

Oct 18, 2023

What about his body cam?

Helpful

Christopher A Fzy

Bad experience

Dec 01, 2022

1.0

Updated by user Jan 15, 2023

I sent them a demand letter thatvi created. I demanded a fraction of the value of the contract be paid or I would take them to Small Claims Court for $3500.

They got a lawer to contact me and harassing me since then. I am still deciding but glad I got their attention...

Original review Dec 01, 2022

They may just take your monthly insurance premium but cancel your membership if you make too many claims. Scam. I do not recommend buying in to the apparent scam.

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Loss:

$20000

Pros:

Sometimes helpful with legal issues
Illusion of legal assistance

Preferred solution: Apology

User's recommendation: Beware of....

2 comments

Guest-2335230

May 06, 2023

LegalSheild truly is a scam and a terrible rip-off for the consumer. They are posting False advertising on their own website.

I've been a subscriber for years and they kept/keep going downhill. Unfortunately, many reviews seem to be from people wishing to be a sales reps in their MLM scam, not issues consumers have. BTW, if you have a shred of humanity left do not sell their product. Massive fraud in their advertising.

If you are lucky maybe they will write ONE letter or a little help then...once they have kicked a hornet's nest (something you needed to be handled) they disappear, or in my case, an Attorney called me to rip me another one while I'm nowhere near my computer to reference the info he's banging on about, THEN he gets really angry...

Picture this Im sitting by a pool on Friday afternoon with a friend, when one of their lawyers calls to basically rip me another one . so wrong!!!!

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Anonymous

Guest-4282422

Lakeland, Florida

NOT SATISFIED WITH YOUR SERVICES

Jan 09, 2023

I do not want to continue with Legalshield services. And this is final. PLEASE DO NOT CONTINUE MAKING ANY DEDUCTION FRON MY 53rd ACCOUNT.

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Benjamin B Vqa

Unresponsive Scam

Jun 17, 2022

1.0

Updated by user Jul 18, 2022

Legalshield absolutely refuses to take responsibility for taking my money. They will comment with the same copy-paste message wherever I seek help. The BBB did absolutely nothing.Legalshield stole my money and refused to provide legal assistance when I asked.

Original review Jun 17, 2022

I had been a legalshield member for 3 years when I attempted to use my membership to get legal support. I submitted the form to get support several times to include- 6/12/2021 7/19/2021 8/10/2021 Neither Legalshield nor my assigned provider ever contacted me. I finally attempted to get support for a different issue in March 2022. For the first time, a provider actually called me. I gave them my information and asked to escalate. Then they went silent again. On April 19th 2022, I received a survey from Legalshield, which I rated as very low. Their loss prevention people began calling me. I asked for another provider but they said they cannot do that. At this point, it was clear that Legalshield had no intent of ever providing me a service.

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Loss:

$1289

Cons:

Legal shield is a scam company and they take advantage of people
Nobody answers when you submit a form
Will go awol and completely refuse to provide service

Preferred solution: Full refund

User's recommendation: Avoid them completely

Contact Information

Website:

www.legalshield.com

Mailing Address:

One Pre-Paid Way

Ada, Oklahoma 74820

United States

Phone:

(800) 654-7757

Contact LegalShield Customer Service

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Top LegalShield Reviews

"Not sure whom to direct this to Facebook account disabled"

"Keep changing me"

They are not calling back

Not sure whom to direct this to Facebook account disabled

Dissatisfied customer, requesting refund

Keep changing me

Need legal services ASAP please help

Need legal services ASAP please help

No contact

I can’t review I got no response. I told you what my problem was and I heard nothing. I’ve been a client or customer.

Insurance claim on condominium not being addressed

I'm trying to register for a class and my username is too long

Dissatisfied Customer.....

Tell ya what a good job y’all are doing.

Need need help finding a lawyer to sue police department legal help

Bad experience

NOT SATISFIED WITH YOUR SERVICES

Unresponsive Scam

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