Anonymous
map-marker Marietta, Georgia

I can’t cancel my membership!!!!

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I Disappointed because they didnt help me!! then I want in my cancel but they didnt want me to cancer and charge me for entire year and still cannot resolve I dispute horrible company scammers!!!!
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Anonymous
map-marker Hollywood, Florida

Save your money!

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I was injured on my job it was a clear injury and I had to go through surgery for over 2 months I have had no medical care. I don't receive return calls from them lawyers. Save your money, they suck!
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User's recommendation: Run!

Russell L Did

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Supporter

A second goround

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I was a member of LegalShield five years past but as old age advances I forget things. After inquiring by phone about this service it seemed a little too familiar.

Research came next and

coming across this website brought back some nasty memories of LS

attorneys and their malignant rudeness or outright refusal to perform as was promised at signing on. Once the fee is paid it is assured the funds will continue to flow from the card or bank account info you give them, regardless of what you demand of them to cease.

The attorney assigned to my cause said no representation was to be had in court. He was not from the state of my residence and not licensed there.

A major blunder by LS which they refused to correct. Left twisting in the wind with no recourse and no refund.

Other reviews listed here rate a paltry 1.8% stars out of 5 stars and consumers are mostly dissatisfied.

Thanks so much for all the bad news on this p poor outfit. The customer service person I called this time said NO ADVANCED references could be given to check on or to be called before paying a membership fee upfront. Where they find the attorneys or how may have something to do with repeated attempts to pass the bar exam after doing poorly in law school. You get what you pay for.

A genuine need to drum up some extra business may also be it!

At least I escaped another wasted fee for monkey bunk. They however DID NOT expect more money after my initial membership began the first time.

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Pros:
  • Affordable monthiy rates
  • Sometimes helpful with legal issues
  • Respond quickly
Cons:
  • Poor customer service when there was a problem they created
  • Are all cons
  • Rude attorneys

User's recommendation: Minor legal complications or wills might be alright for using an LS brand attorney. For complicated matters such as real estate, landlord/tenant laws, etc my advice is to steer clear of LegalShield and seek help through a law firm or individual attorney locally or in your region of America.

Latonya B Mke
map-marker Baltimore, Maryland

I need a lawyer

My civil rights were violated by Sam's security and DHS staff that works at Fairfield inn Hotel ,they said it was because I cursed at the Spanish housekeepers , which they violated my freedom of speech and they retaliated for them by getting a Spanish worker to break off my lock off my door
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Preferred solution: To get a lawyer

Anonymous
map-marker Chicago, Illinois

Information

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I got the information that I requested. I received suggestions. Very professional. I didn't have any issues with getting a timely response . Thanks
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1 comment
Christopher A Fzy

Lies

Bill K Snx

Mixed results- mostly a waste of money

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We've had this "protection" for about 15 years. Today I found out, we've accrued a whopping 295 hours of trial time!

And 4.5 hours of pre-trial time (with lots of exclusions). How did I find that out, after all these years. I need representation. The lawyer I've been talking to on the phone said that I would get it, but they referred me out to another attorney who wanted $250 just to talk to me.

His office called me 1 hour before the trial was supposed to begin (I got the summons on Saturday). And he couldn't get to court in time to represent me (not even though the proceeding was by telephone). Yet the provider law firm "Davis Miles McGuire Gardner, PLLC" is supposed to be one of Arizona's largest and most experienced firms. I just noticed they increased the amount of their automatic withdrawals from my bank account.

Not sure when that happened.

They used to call back quickly. Not anymore.

The attorneys are all very pleasant. If you ask a legal question, like the one I asked: "Does a landlord have to notify a tenant when the ownership of the property changes?" They don't like to give a straightforward answer (like the law is here- citation- and it says such and such, which means this or that). Instead it's "Why does that matter?" "What reason do you need to know if the owner changes?" "Now you're getting into a lot of hypotheticals, like if he died you would need to know how to pay the rent.

Let's just stick to the issues" - Ummm, you- the one with the law license- asked me to give you some reasons. I just wanted to know what the law says.

I asked another attorney- if a shopping mall, or a private office building has a stop sign, does that have the force of law? I got friendly advice, but not a legal answer.

"If there's a sign, it's always a good idea to heed it." I already have hundreds of friends who like to give advice (don't we all?) but the reason I am asking you, a stranger who happens to be an attorney, is..... guess why?

Don't make the mistake of thinking you get actual "protection" from this "service".

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Loss:
$500
Pros:
  • Sometimes helpful with legal issues
Cons:
  • And will leave you twisting in the wind
  • Usually not helpful

Preferred solution: Deliver product or service ordered

User's recommendation: Don't waste your money- you can get the same advice from a friend or the Internet

Marlene B Bhe

Unauthorized Charge

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Attached please find a copy of the email I sent to Legalshield on September 14, 2021.

In looking at our bank account, we found a debit on September 8, 2021 for $24.95. While contacting Legal Shield, we were told a person named Eugene Dolash subscribed for LegalShield Service and provided LegalShield our bank account information.

We do not know who this person, further it is unreasonable for LegalShield to allow a person to use banking information for an account that does not belong to them. Ofcourse, we want an immediate refund of the $24.95.

We should not have to hire an attorney to get the information on the person who tried to scam us, but are not above doing this.

Perhaps we can used part of the 300 hours we have accumulated legal with LegalShield.

We are also turning this information over to the local authorities as well as the Oklahoma Licensing Board. We would suggest someone within your Corporation contact the Legal Shield represenative who signed up Mr.

Dolash.

It is LegalShield's responsibility to confirm ownership of an account before accepting the information provided as true.

A response to this will be appreciated.

Thank you,.

Gary &; Marlene Bonney

When I spoke to Legal Shield Customer Service there was not concern that someone had used our financial institution routing and our account number. Their main concern was that we needed to send an email requesting a refund.

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Loss:
$25
Pros:
  • Integrity
Cons:
  • Getting defrauded

Preferred solution: WHAT POLICY IS IN PLACE TO VERIFY THE NEW CUSTOMERS ARE ACTUALLY OWNERS OF THE ACCOUNT TO BE CHARGED THE FEE. WE ARE REQUESTING A FULL REFUND OF ALL MONIES PAID IN AND A DISASSOCIATION FROM LEGAL SHIELD.

User's recommendation: Ce

1 comment
Marlene B Bhe

WANT TO KNOW HOW SOMEONE CAN PUT DOWN BANKING INFORMATION THAT DOES NOT BELONG TO THEM AND THAT ACCOUNT IS CHARGED A LEGAL SHIELD FEE.

Lorain Ztd
map-marker Richmond, Kentucky

Can you reset my lsengage app? I can't get into it . I have lost a days work trying to get this issue resolved PLEASE

LegalShield - Can you reset my lsengage app? I can't get into it . I have lost a days work trying...
LegalShield - Can you reset my lsengage app? I can't get into it . I have lost a days... - Image 2
L S Engage app won't take my username or password to log in. It worked fine yesterday. Also, I could get into. L S engage earlier this morning by going through success team world. But can't now
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Anonymous
map-marker Doylestown, Pennsylvania

Because i was sent this

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Legal Shield is awesome, unfortunately i haven't actually made any sales yet and I don't have the money to stay a member at the moment but im not going to quit ill just keep working leads and hopefully i will be able to get my membership back to active status
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User's recommendation: definitely one of the best programs out there something everyone could use and most people need

Aneri Eak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Colorado

Need to make a will

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I can't get any1 on phone i need to make a will. I can't log in because i don't no my membership#. I have been paying dues for almost a year My phone # is 318-210-**** John Wright.
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Gerald C Yxr

Not meeting their advertised and contractual response time of 4 hours for a call back

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I have been a member for 23 years. My Legal Shield Law firm is Mills and Mills Around 9 am on Aug 25 2021 I called in with an issue. My experience was always getting a call back within 4 to 8 business hours. On Aug 26 on or about 10:15, I call again to remind them I have had no call back. Was assured I would have a call back today. I call again at 4:25 pm. Was again assured I would receive a call back today. It is now 5:25 and the office is closed.
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Loss:
$2500

Preferred solution: Deliver product or service ordered

User's recommendation: Follow through on call back times or change the expectation and advertising.

Anonymous

Miscommunication and low level of customer services

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Over 10 years, I was a happy client. The new local provider show how low we can go with customer services and miscommunication ... regarding simple thing: updating my old will. So sad.
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Loss:
$700

Preferred solution: Deliver product or service ordered

User's recommendation: Not till new provider is changed to a newer one.

Delores K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The lies that was told to me how they could help me with affordable attorneys who work for me.

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Updated by user Jul 24, 2021

The company does care about consumers. The lawyer told me to take the issue to the small claims court. That is not what my member support

Updated by user Jul 20, 2021

They are just out to get your money and they have no concerns about a person legal problems. They told me to go to small claim court on my own.

Original review Jun 17, 2021
Submitted cases to them on 3/8/2021 they did not answer or call until 4/8/2021. Then inform me that I only had 14 days to answer the motions. Because it 4/8/2021 it was too late for them to do anything.
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Loss:
$5000
Cons:
  • Legal shield is a scam company and they take advantage of people

Preferred solution: Deliver product or service ordered

User's recommendation: you paying out money for nothing.

2 comments
Guest

I went through the same experience.

Guest

So you had the paperwork, and know the deadline, why didn't you follow up.. Or go elsewhere?

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Anonymous
map-marker Carrollton, Texas

Sorry service

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Never answer or returns calls and very rude and it want let me rate customer service it automatically selected 2 stars when it should be 0
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Cons:
  • And i will never recommended
Anonymous
map-marker Los Angeles, California

To pay my bill

I haven't gotten a call back to pay my bill so the reviews won't de good how am I supposed to give you a review
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User's recommendation: No not right now